{"id":25016,"date":"2022-09-12T15:34:12","date_gmt":"2022-09-12T15:34:12","guid":{"rendered":"https:\/\/www.towebornottoweb.com\/ecommerce-cross-border\/service-client-multilingue\/"},"modified":"2026-08-05T18:14:01","modified_gmt":"2026-08-05T18:14:01","slug":"service-client-multilingue","status":"publish","type":"page","link":"https:\/\/towebornottoweb.com\/fr\/ecommerce-cross-border\/service-client-multilingue\/","title":{"rendered":"Service Client Multilingue"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"25016\" class=\"elementor elementor-25016 elementor-20526\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c260034 elementor-section-full_width elementor-section-height-full your-hero-section-selector elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"c260034\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-293fda9\" data-id=\"293fda9\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-442ca15 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"442ca15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xxl\"><span style=\"background-color: #5BB4D2\">Service Client Multilingue<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b0acc0 elementor-align-center elementor-hidden-mobile elementor-widget elementor-widget-button\" data-id=\"6b0acc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#banner-id\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Voir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-05cd6b8 elementor-section-content-middle elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"05cd6b8\" data-element_type=\"section\" data-e-type=\"section\" id=\"banner-id\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6f7383b\" data-id=\"6f7383b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bab8b7a elementor-widget elementor-widget-heading\" data-id=\"bab8b7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-xl\"><i>Mettez en place un service client multilingue efficace et permettez \u00e0 votre marque d\u2019\u00eatre accessible au monde entier.<\/i><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dee19d0 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"dee19d0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f7458e\" data-id=\"4f7458e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-632257e elementor-widget elementor-widget-text-editor\" data-id=\"632257e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le service client multilingue est souvent l\u2019une des premi\u00e8res choses \u00e0 \u00eatre n\u00e9glig\u00e9e \u00e0 l\u2019export, en particulier lorsque l\u2019entreprise dispose d\u2019un petit budget. Il est vrai que plusieurs fonctions sont prioritaires quand il s\u2019agit d\u2019allouer des ressources financi\u00e8res au d\u00e9veloppement du commerce \u00e0 l\u2019international.<\/p><p>Le service client ne doit cependant pas \u00eatre oubli\u00e9 ; dans n\u2019importe quel pays, cette fonction est essentielle pour aider les clients avant, pendant et apr\u00e8s un achat, afin de satisfaire leurs attentes. C\u2019est \u00e9galement un moyen de fid\u00e9liser les clients, en cr\u00e9ant des opportunit\u00e9s continues de ventes additionnelles et compl\u00e9mentaires. Cette fa\u00e7on de fid\u00e9liser les clients est moins on\u00e9reuse que d\u2019en acqu\u00e9rir de nouveaux, et croyez-le ou non, les acheteurs sont pr\u00eats \u00e0 payer plus s\u2019ils ont un service client de qualit\u00e9, quelle que soit leur nationalit\u00e9 !<\/p><p>Le service client repr\u00e9sente l\u2019image de la marque et il doit donc \u00eatre coh\u00e9rent avec la mission, l\u2019image et la proposition de valeur de l\u2019entreprise dans tous les pays o\u00f9 elle op\u00e8re. ToWebOrNotToWeb fournit <span style=\"font-weight: 400;\">des services clients multilingues<\/span> aux marques internationales qui souhaitent r\u00e9pondre efficacement aux besoins des diff\u00e9rents march\u00e9s en s\u2019int\u00e9grant correctement aux habitudes de communication locales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-2c0d173b e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"2c0d173b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49825196 elementor-widget elementor-widget-html\" data-id=\"49825196\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n    function initForm() {\r\n        var emailInput = document.querySelector('.my-custom-form-wrapper input[type=\"email\"]');\r\n        var hiddenFields = document.getElementById(\"sib-hidden-fields\");\r\n\r\n        if (emailInput && hiddenFields) {\r\n            function showFields() {\r\n                if (hiddenFields.style.display === \"none\") {\r\n                    hiddenFields.style.display = \"block\";\r\n                }\r\n            }\r\n            emailInput.addEventListener(\"focus\", showFields);\r\n            emailInput.addEventListener(\"click\", showFields);\r\n        }\r\n    }\r\n    initForm();\r\n    setTimeout(initForm, 1000);\r\n});\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a0d23be e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"3a0d23be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5b009ef e-con-full e-grid wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"5b009ef\" data-element_type=\"container\" data-e-type=\"container\" id=\"xs_cta_style_14\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e0d4acb elementor-widget__width-initial elementor-widget elementor-widget-elementskit-heading\" data-id=\"1e0d4acb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--title elementskit-section-title \">Un projet en t\u00eate ou int\u00e9ress\u00e9 par nos <span>services <\/span> ?<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Contactez-nous d\u00e8s aujourd'hui pour b\u00e9n\u00e9ficier d'un premier \u00e9change (ou d'un audit offert) sans engagement.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66a96d1 elementor-widget elementor-widget-shortcode\" data-id=\"66a96d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">                    <script type=\"text\/javascript\">\n                        var onloadSibCallback = function () {\n                            jQuery('.g-recaptcha').each(function (index, el) {\n                                grecaptcha.render(el, {\n                                    'sitekey': jQuery(el).attr('data-sitekey')\n                                });\n                            });\n                        };\n                    <\/script>\n\t\t\t\t\t                <script src=\"https:\/\/www.google.com\/recaptcha\/api.js?onload=onloadSibCallback&render=explicit\" async defer><\/script>\n\t\t\t\t\n\t\t\t<form id=\"sib_signup_form_3\" method=\"post\" class=\"sib_signup_form\">\n\t\t\t\t<div class=\"sib_loader\" style=\"display:none;\"><img\n\t\t\t\t\t\t\tsrc=\"https:\/\/towebornottoweb.com\/wp-includes\/images\/spinner.gif\" alt=\"loader\"><\/div>\n\t\t\t\t<input type=\"hidden\" name=\"sib_form_action\" value=\"subscribe_form_submit\">\n\t\t\t\t<input type=\"hidden\" name=\"sib_form_id\" value=\"3\">\n                <input type=\"hidden\" name=\"sib_form_alert_notice\" value=\"Please fill out this field\">\n                <input type=\"hidden\" name=\"sib_form_invalid_email_notice\" value=\"Your email address is invalid\">\n                <input type=\"hidden\" name=\"sib_security\" value=\"948290e9a3\">\n\t\t\t\t<div class=\"sib_signup_box_inside_3\">\n\t\t\t\t\t<div style=\"\/*display:none*\/\" class=\"sib_msg_disp\">\n\t\t\t\t\t<\/div>\n                    \t\t\t\t\t<div class=\"my-custom-form-wrapper\">\r\n\r\n    <!-- Champ Email (Toujours visible) -->\r\n    <div class=\"field-email\">\r\n        <label>E-mail *<\/label>\r\n        <input type=\"email\" name=\"email\" required=\"required\" placeholder=\"ex : jean@exemple.com\">\r\n    <\/div>\r\n\r\n    <!-- Reste du formulaire (Cach\u00e9 au d\u00e9part) -->\r\n    <div id=\"sib-hidden-fields\" style=\"display: none\">\r\n\r\n        <div class=\"field-group\">\r\n            <label>Pr\u00e9nom *<\/label>\r\n            <input type=\"text\" name=\"FIRSTNAME\" required=\"required\" placeholder=\"Votre pr\u00e9nom\">\r\n        <\/div>\r\n\r\n        <div class=\"field-group\">\r\n            <label>Nom *<\/label>\r\n            <input type=\"text\" name=\"LASTNAME\" required=\"required\" placeholder=\"Votre nom\">\r\n        <\/div>\r\n\r\n        <div class=\"field-group\">\r\n            <label>Soci\u00e9t\u00e9 *<\/label>\r\n            <input type=\"text\" name=\"COMPANY\" required=\"required\" placeholder=\"Nom de votre soci\u00e9t\u00e9\">\r\n        <\/div>\r\n\r\n        <div class=\"field-group\">\r\n            <label>Site Web *<\/label>\r\n            <input type=\"url\" name=\"WEBSITE\" required=\"required\" placeholder=\"https:\/\/votre-site.com\">\r\n        <\/div>\r\n\r\n        <div class=\"field-group\">\r\n            <label>Message<\/label>\r\n            <textarea name=\"MESSAGE\" rows=\"4\"><\/textarea>\r\n        <\/div>\r\n\r\n        <!-- RGPD -->\r\n        <div class=\"field-group terms\">\r\n            <label class=\"sib-checkbox-label\">\r\n                <input type=\"checkbox\" name=\"terms\" required=\"required\"> \r\n                <span>J'accepte les <a href=\"https:\/\/towebornottoweb.com\/fr\/politique-de-confidentialite\/\" target=\"_blank\">conditions g\u00e9n\u00e9rales et la politique de confidentialit\u00e9<\/a>.<\/span>\r\n            <\/label>\r\n        <\/div>\r\n\r\n        <!-- Captcha &amp; Submit -->\r\n        <div id=\"sib_captcha\" class=\"g-recaptcha\" data-sitekey=\"6Lc2KXMtAAAAAI-TU1r_m0a9AsTyN5B8gGMb7hl6\"><\/div>\r\n\r\n        <div class=\"field-group submit\">\r\n            <input type=\"submit\" class=\"sib-default-btn\" value=\"Envoyer\">\r\n        <\/div>\r\n\r\n    <\/div>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t<\/form>\n\t\t\t<style>\n\t\t\t\t\/* Container principal verrouill\u00e9 *\/ .my-custom-form-wrapper { width: 100% !important; box-sizing: border-box !important; } \/* Tous les champs de saisie (inputs et textarea) *\/ .my-custom-form-wrapper input[type=&quot;email&quot;], .my-custom-form-wrapper input[type=&quot;text&quot;], .my-custom-form-wrapper input[type=&quot;url&quot;], .my-custom-form-wrapper textarea { width: 100% !important; max-width: 100% !important; box-sizing: border-box !important; padding: 14px 18px !important; border: 1px solid #ffffff !important; border-radius: 8px !important; background-color: #ffffff !important; color: #2d3748 !important; font-size: 15px !important; margin-top: 6px !important; margin-bottom: 16px !important; display: block !important; } \/* Labels en blanc *\/ .my-custom-form-wrapper label { color: #ffffff !important; font-weight: 600 !important; font-size: 14px !important; display: block !important; } \/* Bouton turquoise *\/ .my-custom-form-wrapper input[type=&quot;submit&quot;] { background-color: #2DB6C4 !important; color: #ffffff !important; border: none !important; border-radius: 8px !important; padding: 14px 28px !important; font-weight: 700 !important; font-size: 16px !important; width: 100% !important; cursor: pointer !important; margin-top: 10px !important; } .my-custom-form-wrapper input[type=&quot;submit&quot;]:hover { background-color: #249ca7 !important; }form#sib_signup_form_3 p.sib-alert-message {\n    padding: 6px 12px;\n    margin-bottom: 20px;\n    border: 1px solid transparent;\n    border-radius: 4px;\n    -webkit-box-sizing: border-box;\n    -moz-box-sizing: border-box;\n    box-sizing: border-box;\n}\nform#sib_signup_form_3 p.sib-alert-message-error {\n    background-color: #f2dede;\n    border-color: #ebccd1;\n    color: #a94442;\n}\nform#sib_signup_form_3 p.sib-alert-message-success {\n    background-color: #dff0d8;\n    border-color: #d6e9c6;\n    color: #3c763d;\n}\nform#sib_signup_form_3 p.sib-alert-message-warning {\n    background-color: #fcf8e3;\n    border-color: #faebcc;\n    color: #8a6d3b;\n}\n\t\t\t<\/style>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba55bef elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"ba55bef\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-136819a\" data-id=\"136819a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-160a617 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"160a617\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2884f25 elementor-widget elementor-widget-heading\" data-id=\"2884f25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-xl\">Vous aimerez peut-\u00eatre aussi...<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8e7fc3a elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"8e7fc3a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5413996\" data-id=\"5413996\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22b8bdf elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"22b8bdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.towebornottoweb.com\/fr\/ecommerce-cross-border\/developpement-du-ecommerce-international\/\" tabindex=\"-1\"><img decoding=\"async\" src=\"https:\/\/towebornottoweb.com\/wp-content\/uploads\/elementor\/thumbs\/email-newsletter-1-1-r333iw2m3c6p4astv2fb2vp0f9q88th2ksf64oa58w.png\" title=\"email-newsletter-.png\" alt=\"email-newsletter-.png\" loading=\"lazy\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.towebornottoweb.com\/fr\/ecommerce-cross-border\/developpement-du-ecommerce-international\/\">D\u00e9veloppement Ecommerce International<\/a><\/h5><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8ca827f\" data-id=\"8ca827f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c1e704 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"8c1e704\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.towebornottoweb.com\/fr\/?attachment_id=14844\" tabindex=\"-1\"><img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"616\" src=\"https:\/\/towebornottoweb.com\/wp-content\/uploads\/2023\/01\/International-Logistics-Services-e1661847301535.jpg\" class=\"attachment-full size-full wp-image-32822\" alt=\"\" srcset=\"https:\/\/towebornottoweb.com\/wp-content\/uploads\/2023\/01\/International-Logistics-Services-e1661847301535.jpg 900w, https:\/\/towebornottoweb.com\/wp-content\/uploads\/2023\/01\/International-Logistics-Services-e1661847301535-292x200.jpg 292w, https:\/\/towebornottoweb.com\/wp-content\/uploads\/2023\/01\/International-Logistics-Services-e1661847301535-768x526.jpg 768w, https:\/\/towebornottoweb.com\/wp-content\/uploads\/2023\/01\/International-Logistics-Services-e1661847301535-600x411.jpg 600w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h5 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.towebornottoweb.com\/fr\/?attachment_id=14844\">Services Logistiques Internationaux<\/a><\/h5><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-481dae9\" data-id=\"481dae9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Service Client Multilingue Voir plus Mettez en place un service client multilingue efficace et permettez \u00e0 votre marque d\u2019\u00eatre accessible au monde entier. Le service client multilingue est souvent l\u2019une des premi\u00e8res choses \u00e0 \u00eatre n\u00e9glig\u00e9e \u00e0 l\u2019export, en particulier lorsque l\u2019entreprise dispose d\u2019un petit budget. Il est vrai que plusieurs fonctions sont prioritaires quand il s\u2019agit d\u2019allouer des ressources financi\u00e8res au d\u00e9veloppement du commerce \u00e0 l\u2019international. Le service client ne doit cependant pas \u00eatre oubli\u00e9 ; dans n\u2019importe quel pays, cette fonction est essentielle pour aider les clients avant, pendant et apr\u00e8s un achat, afin de satisfaire leurs attentes. C\u2019est \u00e9galement un moyen de fid\u00e9liser les clients, en cr\u00e9ant des opportunit\u00e9s continues de ventes additionnelles et compl\u00e9mentaires. Cette fa\u00e7on de fid\u00e9liser les clients est moins on\u00e9reuse que d\u2019en acqu\u00e9rir de nouveaux, et croyez-le ou non, les acheteurs sont pr\u00eats \u00e0 payer plus s\u2019ils ont un service client de qualit\u00e9, quelle que soit leur nationalit\u00e9 ! Le service client repr\u00e9sente l\u2019image de la marque et il doit donc \u00eatre coh\u00e9rent avec la mission, l\u2019image et la proposition de valeur de l\u2019entreprise dans tous les pays o\u00f9 elle op\u00e8re. ToWebOrNotToWeb fournit des services clients multilingues aux marques internationales qui souhaitent r\u00e9pondre efficacement aux besoins des diff\u00e9rents march\u00e9s en s\u2019int\u00e9grant correctement aux habitudes de communication locales. Un projet en t\u00eate ou int\u00e9ress\u00e9 par nos services ? Contactez-nous d\u00e8s aujourd&rsquo;hui pour b\u00e9n\u00e9ficier d&rsquo;un premier \u00e9change (ou d&rsquo;un audit offert) sans engagement. Vous aimerez peut-\u00eatre aussi&#8230; D\u00e9veloppement Ecommerce International Services Logistiques Internationaux<\/p>\n","protected":false},"author":30,"featured_media":32816,"parent":24700,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-25016","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/towebornottoweb.com\/fr\/wp-json\/wp\/v2\/pages\/25016","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/towebornottoweb.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/towebornottoweb.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/towebornottoweb.com\/fr\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/towebornottoweb.com\/fr\/wp-json\/wp\/v2\/comments?post=25016"}],"version-history":[{"count":14,"href":"https:\/\/towebornottoweb.com\/fr\/wp-json\/wp\/v2\/pages\/25016\/revisions"}],"predecessor-version":[{"id":49715,"href":"https:\/\/towebornottoweb.com\/fr\/wp-json\/wp\/v2\/pages\/25016\/revisions\/49715"}],"up":[{"embeddable":true,"href":"https:\/\/towebornottoweb.com\/fr\/wp-json\/wp\/v2\/pages\/24700"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/towebornottoweb.com\/fr\/wp-json\/wp\/v2\/media\/32816"}],"wp:attachment":[{"href":"https:\/\/towebornottoweb.com\/fr\/wp-json\/wp\/v2\/media?parent=25016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}